Welcome to lalunah.com, the official online store of LALUNAH. By accessing or using our website, you agree to be legally bound by the following Terms of Use. If you do not accept these terms in full, please refrain from using our services. These terms govern your interaction with our site and apply to all visitors, users, and customers.
Website Usage
All content, designs, logos, images, and materials available on lalunah.com are the property of LALUNAH Fashion House and are protected under international copyright and intellectual property laws. You are permitted to use the website for personal and non-commercial purposes only. Any unauthorized use of our content may violate copyright, trademark, and other applicable laws.
Eligibility
To make purchases or access certain features of this website, you must be at least 18 years of age or the legal age of majority in your country of residence. By using the site, you confirm that you meet these eligibility requirements.
Product Information
We strive to present accurate information, including product descriptions, pricing, and availability. However, typographical errors or inaccuracies may occur. LALUNAH reserves the right to correct errors, update information, and change or discontinue products without prior notice, even after an order has been submitted.
Orders and Payments
All orders placed on lalunah.com are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including stock limitations or payment issues. Payments are securely processed via trusted third-party payment gateways, and all personal financial information is encrypted and protected.
Shipping and Delivery
Shipping timelines are estimates and may vary depending on your location and order volume. We are not liable for any delays caused by external shipping carriers, customs processes, or force majeure events. Once the order is dispatched, you will receive tracking information to monitor the status of your delivery.
Returns and Exchanges
Please refer to our official Return Policy for full details. Customized or made-to-order bridal gowns may not be eligible for return unless they are defective. Items must be returned in their original condition, unworn, and with all tags attached.
User Conduct
Users agree not to misuse the website in any way that could impair its functionality or security. This includes, but is not limited to, transmitting harmful code, engaging in fraudulent activities, or attempting to gain unauthorized access to our systems. Violation of these terms may result in legal action and termination of access to the site.
Intellectual Property Rights
All intellectual property on the website, including but not limited to brand names, design elements, product names, and written content, belongs to LALUNAH Fashion House. No part of this website may be copied, reproduced, or used commercially without prior written consent.
Limitation of Liability
LALUNAH Fashion House shall not be held liable for any direct, indirect, incidental, or consequential damages that may arise from the use or inability to use our website or services, including but not limited to lost profits, data loss, or business interruption.
Third-Party Links
Our website may contain links to third-party websites for additional information or services. We are not responsible for the content, privacy practices, or terms of those external websites and encourage users to review their policies before engaging with them.
Modifications to Terms
We may update or revise these Terms of Use at any time without prior notice. Any changes will become effective immediately upon posting. Continued use of the website after modifications constitutes your acceptance of the updated terms.
Governing Law
These Terms of Use shall be governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes arising in relation to these terms shall be subject to the exclusive jurisdiction of the courts of the UK.
Contact Information
For questions, concerns, or legal inquiries related to these Terms of Use, please contact us at:
Email: info@lalunah.com
Phone: +44 (0) 208 638 6782
Address: 32a Sun Street, Hitchin, Hertfordshire, SG5 1AH, United Kingdom